The online request form is the best way to contact us because we respond ASAP, including after hours and weekends. Our phones are staffed from 8 a.m. to 5 p.m. Monday through Friday.

On most orders, we ship the following business day. If you provided an email address with your order, you will receive an email containing your tracking number(s). You can always call and ask us for an update.

Yes, we are always looking for our next partner. Just reach out to us via our contact page and one of our representatives will get in touch with you.

Yes it can be colored. We offer numerous colors in our store.

Absolutely! We are very well versed in shipping all across the globe.

Yes, just call us at (888) 271-0461 or submit a request via contact page using the special request option.

Yes. Our current primary shipping company is FedEx. When shipping overseas, we use FedEx if possible, or otherwise USPS. We prefer traceable packages. For large orders going overseas, we use ship carriers.

Our sales office and manufacturing plant is located in Greenville, South Carolina.

Our product begins surface melting at 105 F / 45.5 C. Normal melting temperatures range from 200 F to 270 F / 93.33 C to 132.22 C. The flash point of our ballistic gelatin is 325 F /162.77 C.

Yes, but the contents you insert cannot contain any water.

We can provide a letter of certification if your company needs to use our ballistic gelatin products where the FDA requires these types of quality controls.

We can mold our ballistic gelatin into any shape and any quantity you want.

Our gelatin can be re-melted an average of eight to 10 times, depending on how well you care for it. After the 10th time, the oil in the gel will begin to turn it brown, which is merely an aesthetic change. The gel will stay within calibration even if it is no longer clear.

No, all of our gels can be stored anywhere if the temperature stays under 110 F / 37.77 C. It needs to be kept out of direct sunlight when storing for long periods.

Yes, any shape can be made from our gels.

We can provide a letter of certification if your company needs to use our gelatin products where the FDA requires these types of quality controls.

Yes. Each order comes with complete instructions on how to melt the product. The instructions are located on your order receipt that you receive via email.

No, all of our medical gelatin is gelatin-free.

No, all of our ballistic gelatin can be stored anywhere if the temperature stays under 140 F / 60 C. It needs to be kept out of direct sunlight when storing for long periods.

No, it is odorless and contains no organic materials.

Yes, our entire line of Medical gels are reusable.

No, all of our ballistic gelatin products come ready to use & pre-calibrated, and they never fall out of calibration.

No, to keep the costs of products down, we have decided not to have a storefront at this time.

Yes, we can form your order into any size or shape that you wish. Please contact one of our sales staff (sales@Humimicmd.com)for pricing via the contact page, using the special request option.

We accept business checks, all major credit cards, and wire transfers.

We are open 8 a.m. to 5 p.m. Monday through Friday. We do respond to email and social media requests after hours and weekends.

It is https://www.humimic.com/store/

Yes, we do for business and government purchases. Balances may be paid over 30 days.

Yes, please check our SHIPPING & RETURNS page https://humimic.com/shipping-returns/

We ship worldwide. All USA shipments are sent via FedEX (you can choose the speed of service). For all international shipments and PPOs FedEX, United States Post Office or sea. For all overseas order, please call us for a shipping quote.

We will be happy to provide you with additional information about Humimic Medical. You can request via our contact page or by calling us toll free at (888) 271-0461.

Not to our knowledge.